Refund and Returns Policy

At Noah Curtains, we strive to ensure customer satisfaction with every purchase. If you receive a damaged or defective product, please review our refund and return policy below.

1. Returns Eligibility

We accept returns only in the case of damaged or defective products. To qualify for a return:

• The item must be in its original packaging and unused.
• A return request must be made within 48 hours of receiving the order.
• Clear photos or videos of the damaged/defective item must be provided as proof.

2. Refund Process

• Once we verify the issue, we will offer a replacement or refund based on availability.
• Refunds will be processed in the form of cash upon return pickup.
• If a replacement is not available, a full refund will be arranged.

3. Return Procedure

1. Contact our support team within 48 hours of receiving your order.
2. Share details and proof of the damage/defect.
3. Our team will arrange for the return pickup if eligible.
4. Once we receive and inspect the item, the refund or replacement will be processed.

4. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be reflected on our website.

For further assistance, feel free to contact us at [email protected].